5 Questions to Ask Your Basement & Crawlspace Waterproofing Company

The presence of water in your basement or crawlspace is a sign that your foundation is in need of professional attention.

Whether you spot actual pools of water or stained drywall, there is an issue that needs to be fixed. We have compiled this guide to offer you tips on hiring the right expert for basement and crawlspace waterproofing services.

Keep reading to learn what five questions you should ask prospective companies.

1. How Many Years Have They Been in Business?

Asking a company this question will demonstrate their expertise in home basement waterproofing services.

If the company has been in business a long time, chances are they’ve been doing good work and keeping their customers happy.

Of course, one of the best ways to learn the truth is by checking their online reviews and what past clients have said about them on sites like Better Business Bureau.

2. Who Were Their Past Clients?

You can learn a lot about a company based on their past clients. Who have they done waterproofing for in the past and what was the outcome?

Ask the prospective company if they have pictures and descriptions of past projects. Do they only focus on residential, commercial, or both?

If possible, find out if they provide repair warranties. A lifetime transferable warranty is preferable. It shows they have long-term confidence in their work.

3. Are They Certified Installers?

Hire a certified installer to do work on your house. By maintaining its certification, a company is demonstrating its industry expertise and that it stays ahead of new trends.

They are also part of a contracting community that shares new ideas and methods.

We are a proud member of the National Association of Waterproofing and Structural Repair Contractors. The NAWSRC keeps us connected with hundreds of other members across the country,

4. Do They Use Subcontractors?

This is an issue that many homeowners don’t know about. You hire a specific company, but they end up hiring subcontractors. This means the people you thought you were hiring aren’t the ones doing the job.

This practice is common but can be upsetting to some homeowners. You’ll want to have a conversation about this with any prospective companies.

Subcontractors can also affect pricing and the overall quality of the job. Discuss whether they do estimates or fixed-pricing proposals. 

5. Are They Experts in Foundation Repair & Waterproofing?

When looking for foundation waterproofing services, choose a company that is familiar with both fixing damaged foundations and waterproofing techniques.

These issues are two sides of the same coin. Water in your basement means there is damage to your foundation, and you don’t want to take a waterproofing approach to a project that may have structural issues as well.

This means you need a contractor who is an expert in both.

They also should be reliable and trustworthy. Check to make sure they secure permits before working on your basement or crawlspace.

Hire the Right Expert for the Job

Follow the checklist we provided above to hire the best company for your residential basement waterproofing. Verify that they’re experienced, certified, and have produced quality work in the past.

Call us today at 847-382-2882 if you have any questions about waterproofing or if you’d like to schedule a free consultation.